IT Support Technician Intern

Sensorium AVR INC. • Internship • New York, United States • $20 - $24 / hour • 1m ago

We are looking for an energetic and positive IT support technician. Besides having a strong education, and technical background the successful candidate will need to be an enthusiastic and goal oriented professional with a strong work ethic.

Responsibilities include but are not limited to:

Diagnose and troubleshoot software and hardware issues
Install, configure, and maintain computer systems, make sure they work correctly prior to install
Able to communicate with tech support on various technical issues and record issues and trouble-shoot and solve technical questions and update technical documentation.
Ability to prioritize tasks and manage multiple projects simultaneously
Maintaining Inventory and testing a wide variety of network and other equipments
Knowledge of low voltage cables Cat 5e, Cat6, Cat 7, coax cables and fiber
Excellent organizational skills and always maintain work space clean
Ability to provide support to colleagues, employees or clients
Adapt and find solutions based on project specifications, drawings and/or functional requirements
Extensive knowledge of electrical tools, power tools and hand tool
Ability to carry a ladder and climb up a 7 FT ladder with protective gear
Able to lift and carry with ease up to 50 lbs
Packing and unpacking of tools and equipment necessary for each installation.
Ability to drive with ease the company car
General office support, i.e. organizing cables and components; keeping the office and work space in order, well organized and clean; Receiving and testing equipment; packing and unpacking boxes, etc.
Varying responsibilities may be added to meet the growing needs of the company as they arise.

Required Skills and Competencies:

Have a can-do attitude
Experienced with computer networking and infrastructure
Need to have strong analytical, logical thinking, and problem-solving skills
Need to be proficient with mobile devices and wireless networks
Experienced with Low Voltage cables, test and terminate Cat5e and Cat6, HDMI, coax cables, speaker and fiber cable
Knowledge of mechanical and electrical tools as well as hand tools
Excellent problem-solving and troubleshooting abilities
Knowledge on how to set up Internet connections, establish different types of networks and connect them.
Positive attitude and excellent interpersonal skills (i.e., ability to listen, observe, and interact with clients, colleagues, etc.)
A valid driver’s license required, and an impeccable driving record – this will be verified
Ability to lift and carry with ease up to 50 lbs
Ability to drive with ease around New York City, and a keen attention to detail

Preferred Skills and Competencies: