Jackson Healthcare, a top 3 national healthcare staffing, search, and technologies firm located in Alpharetta, is offering a Desktop & Mobility Internship opportunity!

Are you considering a career in technology and looking for experience? Maybe you are taking technology courses or pursuing a Bachelor’s degree in a technology-related field and need an internship to supplement your classroom knowledge?

Come gain the experience you need while helping to further Jackson Healthcare’s strategy and mission: to improve the delivery of patient care and the lives of everyone we touch. And your work will positively impact the multiple nonprofit organizations we directly support. Find purpose in your work at Jackson Healthcare, ranked a “Best Places to Work” by Fortune and the Atlanta Business Chronicle!

The Desktop and Mobility Intern will assist our Support team with procuring, configuring and deploying end user systems. Desktop and Mobility Intern responsibilities include configuring and deploying end user mobility devices (Laptops, Tablets, Phones). To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should be familiar with popular operating systems and have the ability to work with minimal supervision. Ultimately, you will help establish our reputation as a department that offers excellent customer support during all deployments of new and replacement hardware.

Description

Job Responsibilities

Image computers and perform post configurations
Setup desks for end users (Monitors, docking stations)
Deploy computers to end users and ensure all applications/files have been migrated
Work with Dell support to coordinate warranty replacements
Update our inventory systems as systems change ownership.
Work with Support Center department to assist with support incidents/requests
Follow up with customers to ensure their technical issues are resolved
Deploy cell phones using mobile device management. (New and Upgrade)

Requirements

High school diploma required
Familiarity with our industry is a plus
Understanding of iOS and Android
Understanding of Windows 10
Excellent communication and problem-solving skills
Multi-tasking abilities
Onsite (not hybrid) in Alpharetta, GA office
Hours/days can be flexible and will be worked out with manager; 8:30AM-5:30PM weekdays; up to 25 hours/week

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: No more than 28 per week

Schedule:

Monday to Friday

Education:

High school or equivalent (Required)

Ability to Relocate:

Alpharetta, GA 30009: Relocate before starting work (Required)

Work Location: In person

Jackson Healthcare

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Desktop & Mobility Intern